WE WISH TO PROVIDE THE BEST POSSIBLE CARE FOR ALL OF OUR PATIENTS. IN ORDER TO FACILITATE THIS, WE WANT TO MAKE YOU AWARE OF OUR OFFICE POLICIES.
Cancelation
Policy
We require 24 hours' notice to cancel or reschedule your appointments. If you fail to show up for your appointment you may be charged.
There is a high demand for appointments with our team. When patients do not provide adequate notice to cancel an appointment, it is time taken from other patients who may be suffering with an immediate requirement.
Appointment
Times
Whenever possible, we ask that you please arrive 15 minutes early for your appointment in order to fill out any necessary forms. Arriving late to your appointment may result in your appointment being rescheduled and charge for the doctor's time.
Test Results
Please do not call the office for results. Patients will be contacted regard abnormal results only. If you wish to discuss normal test results, please contact our client care team to schedule an appointment.
Services Not Covered
Alberta Health and Wellness does not cover all medical services; including but not limited to, all classes of Driver's License Medicals (Class 1-7), form completion (Disability & insurance included) and doctor's notes.
Abusive Behaviour
This medical centre has a zero-tolerance policy for abusive behavior. FFMC is committed to providing a safe, secure & respectful environment for our doctors, staff & patients. Abusive behavior of any kind will be considered grounds for permanent dismissal from the clinic.